Policies
Editorial and operational policies of AiralSimPoint
1. Editorial Independence
AiralSimPoint is fully independent. No payment for coverage, no affiliate income, no commercial ties to Airalo or any eSIM provider. Content reflects genuine assessment based on testing and documentation.
2. Content Accuracy
Reviewed quarterly minimum; updated immediately on significant changes. Always verify plan details on Airalo's platform before purchasing. Report errors to [email protected].
3. Refund Policy (Airalo)
| Situation | Refund | Process |
|---|---|---|
| QR not yet scanned | Eligible | Contact Airalo within 30 days |
| Installed, not used | Case by case | Contact Airalo support |
| Partially used | Not eligible | No refund |
| Technical failure | Eligible | Contact Airalo with evidence |
| Travel plan change | Not eligible | Non-refundable |
| Device incompatibility | Case by case | Airalo may offer credit |
4. Privacy Summary
Minimal data collection. See Privacy Policy. localStorage for cookie consent only; no analytics or tracking.
5. Complaints
Content complaints: [email protected]. Response within 10 business days. Airalo disputes: contact Airalo directly.
6. Liability Limitation
Information on airal-siminfo.site is for general guidance only. AiralSimPoint accepts no liability for losses from reliance on our content, including purchasing decisions, connectivity failures, or billing disputes with Airalo.
Last revised: January 2025